About us

From logistics managers to a mobile luggage service

Our Story

Luggage Valet is a mobile luggage storage service founded by two managers with long-standing experience in the logistics sector. The idea is easy to describe: give travelers back their time, whether they’re on holiday or in transit. 

We follow each bag from pickup to secure storage and final delivery at the location you choose, so that moving around the city stays light and stress-free.

Last-minute requests and emergencies are our specialty

Experience and Reliability

Our background in limousine fleet management and ground transportation makes us particularly effective when plans change at the last minute. Hotels and tour operators are among our main clients and rely on our 24/7 availability and on our ability to solve problems quickly. 

We work throughout Italy and Europe, combining speed, efficiency, and wide territorial coverage.

A zero-emission fleet for a lighter impact on the city

Sustainability

Environmental responsibility is part of how we run our service every day. We work actively to reduce our contribution to climate change, following a zero-emission policy that shapes every choice behind the scenes — from route planning to vehicle selection. 

Our entire fleet is made up of electric and hybrid cars and vans, so each luggage pickup and delivery across Rome, the airports, and the port of Civitavecchia is handled with a clean, quiet, and low-impact means of transport. 

Choosing Luggage Valet means travelling lighter in more than one sense: you free yourself from your suitcases and, at the same time, rely on a mobility solution designed to respect the places you’re visiting.

Luggage Valet

Always Operating

Our offices are open 24/7, 365 days a year, ensuring continuous assistance and a service that’s always available.

Our Strengths

Three principles that guide every luggage pickup and delivery

Every pickup and delivery is planned down to the minute, so your luggage is where it needs to be exactly when you need it — whether that’s a flight at Fiumicino, a cruise at Civitavecchia, or a hotel check-in in the city center.

We move through hotels, residences, and private addresses with a quiet, low-profile approach. Your belongings are handled with full confidentiality, and every transfer is carried out without interfering with your stay or schedule.

Drivers are certified, vehicles are checked daily, and each luggage transfer is tracked in real time. Years of experience in limousine fleet management and ground transportation translate into a service built on precise procedures and clear responsibilities.